How can I book the reservation of my gift voucher?

Very easy! Send us an email to hola@hotelneri.com with the desired date to use the voucher and we will confirm availability.

Can I buy an experience and gift it to another one?

Yes, you can gift an experience.

During the purchase process you will be able to mark the gift option indicating the email of the person who will receive the gift by email. This person will receive the gift by email with its details and instructions for making the reservation. You will know the name and surname of the buyer but not the amount of the purchase.

I didn’t receive the email of confirmation. What can I do?

Send us an email to hola@hotelneri.com and we will find out what could have happened. You can also call us at +34 93 304 06 55

What should I do if I want to receive an invoice for my purchase?

Contact hola@hotelneri.com

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